How has UX evolved as a discipline?

In this episode, Felix is joined by John, Experience Director, and Mike, Practices Director at the Impact Team to discuss the evolution of UX as a discipline.

The idea of 'UX' hasn't been around forever. In this episode, we take a trip back through the last 20 years to discuss where UX as a discipline has come from, how it has changed the industry, and how we think it might develop in the future.