Our Expertise

At the forefront of digital innovation, we bring a wealth of expertise to transform your business. Our services are designed to drive growth, enhance security, and optimize operations across the finance sector.
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Key Capabilities

Discover the core strengths that set us apart in delivering exceptional digital transformation solutions. Each capability is designed to address the unique challenges and opportunities facing your business. Explore how our tailored solutions can optimize your operations, enhance security, and support your strategic goals in a rapidly evolving digital landscape.

Agile Delivery

Cyber Security

Digital Transformation

Data & Architecture

Insight & Discovery

Staff Augmentation

Success Story Highlights

From boosting customer engagement to enhancing operational efficiency, our proven solutions have delivered measurable results that drive business success.

Navigating Regulatory Challenges for a Mobile Payment App in the UAE

By assembling a team of experts and conducting thorough research, we provided an international currency business with a clear understanding of the UAE’s regulatory landscape. Our comprehensive White Paper and strategic recommendations enabled the client to confidently launch their mobile payment app in the UAE, ensuring compliance and scalability for expansion across the broader Middle East market.

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Strengthening Fraud Management in a Commercial Bank's Core Transformation

By identifying a critical gap in fraud management, we partnered with an international commercial bank to rapidly implement a new fraud management system. Within 12 weeks, we deployed an MVP that reduced fraudulent payments by over 20% and doubled customer satisfaction related to fraud issues. This initiative significantly enhanced the bank's security and reputation, reinforcing its commitment to a secure banking experience.

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Streamlining CRM Implementation and Enhancing User Satisfaction for a Global Retail Bank

By implementing a tailored customer experience (CX)-driven process in just 4 weeks, we resolved conflicts between business and IT teams at a major global retail bank. The new approach was piloted in the US and successfully rolled out to three markets in Asia, leading to a solution that met business needs, improved user satisfaction, and streamlined the CRM system across the bank's global operations.

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Reinforcing Cyber Security for a Global Insurance Provider

We implemented a comprehensive scanning infrastructure for a UK insurance company, enabling them to detect and assess new devices within 24 hours across all office locations. This system identified security vulnerabilities and unauthorized devices, including outdated network equipment that had been overlooked, significantly enhancing the company’s cyber security posture.

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Revising Azure Security and Permissions for an International Insurance Company

We implemented a Cloud Infrastructure Entitlement Management (CIEM) solution for a client rapidly migrating to Microsoft Azure, addressing widespread incorrect permissions and audit risks. The solution enabled continuous monitoring across all environments, allowing security teams to identify and correct abnormal permissions, ensuring compliance and reducing the risk of audit failures.

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Boosting Mobile Banking Application Development with Effective Staff Augmentation

We provided an international retail bank with a flexible, on-demand team to accelerate their mobile banking app development, overcoming headcount limitations. This approach significantly increased development velocity, allowing the bank to roll out new features across multiple markets more rapidly, enhancing both functionality and market responsiveness.

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Enhancing Regulatory Compliance and Role Management for a Global Bank

We successfully helped an international division of a global bank address critical regulatory issues related to Role Definitions and Entitlement reviews. By quickly identifying and remediating gaps in their processes and revamping their Joiner, Mover & Leaver procedures, we ensured compliance within the regulatory deadline, effectively mitigating business, financial, and reputational risks.

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Modernizing Private Banking for a Universal Bank and Financial Services Group

We successfully upgraded the Private Banking division of a leading Universal Bank, migrating 1 million customers to a new cloud-based service. By implementing an agile delivery approach, we improved the transactional banking experience, ensured compliance with PSD2 and Open Banking regulations, and eliminated outdated legacy systems, resulting in substantial cost savings for the bank.

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Articles

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Regulatory Concerns with IT Controls in Identity and Access Management (IAM). How The Impact Team deliver value

October 14, 2024
Regulatory concerns around IT controls in Identity and Access Management (IAM) are vital to organisational security. Weak IAM controls can lead to non-compliance, data breaches, insider threats, and costly penalties. To mitigate these risks, organisations should prioritise IAM by adopting best practices like Zero-Trust, Multi-Factor Authentication, automated provisioning, and regular audits, ensuring compliance and safeguarding valuable data.
Landscape photograph of Tallinn, Estonia at sunset showing the convergence of modern and traditional architecture.

Estonia: Growth, Trends, Future Prospects and why The Impact Team have made this their Technology Centre of Excellence

September 14, 2024
The Impact Team chose Tallinn, Estonia, for its Software Engineering Centre of Excellence due to the city's role as a global tech hub. Known as the "digital republic," Estonia offers cutting-edge digital infrastructure, strong government support, and a thriving startup scene. With top engineering talent and home to companies like Skype and Wise, Tallinn is the perfect location to drive innovation for our global retail banking clients.
Image of red rooftops of Tallinn

Impact Team Commits to Tallinn

June 27, 2024
The Impact Team, a global leader in innovative technology solutions, is thrilled to announce the opening of its new IT Software Development Centre of Excellence in Tallinn, Estonia.This strategic move underscores The Impact Team’s commitment to driving technological advancement and delivering top-tier software solutions to its clients worldwide.

Let us make an impact on your next project

Whether you have a project in mind, are interested in working with us or just want to learn more about what we do, please get in touch.
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